Rambaut's policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
For returns:
- Place the items that you want to return in the original package
- Send an email to orders@wardrobeoftomorrow.com with your details and reason of return
- Make sure that the package is well covered and packed
- Schedule a pick-up through Fedex.com or leave the parcel at your closest Fedex access point (or any other transportation or company that provides you from a tracking number)
- All packages have to be send back to our warehouse, we will provide you with the address once you contact us
If you live outside of the EU, please contact us (orders@wardrobeoftomorrow.com) to receive a pro-forma for your return.
Please retain a copy of your return receipt from Fedex in case anything should happen during the return process. For more information about Fedex services and access points, please visit Fedex.com
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods.
Additional non-returnable/non-refundable items:
- Gift cards
- Pre-order collections
- Limited edition collections
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Please be aware that Robaut's socks, shirts and slippers are not returnable items, if you have sizing questions please contact us in advance