Chiara Coat

Are you unhappy with the product you ordered and want to return it?  No problem, we're here to help.

Due to the exclusive nature of our stock, merchandise purchased at full price will be accepted for return if we determine that it meets our return criteria described below and it is received by Pelush within 7 days from the date you receive your order. Custom orders (including monograms) and items purchased at discounted “sale” prices are “Final Sale” and may not be returned.

To return an item, please fill out the return form that was included in your package, and ship it to the address on the form:

• You must include your receipt.
• You are responsible for return shipping fees and insurance.
• We will contact you by email upon receipt and processing of the item.

• All returns must be in a hanging box and the merchandise in its original condition including the Pelush hanger and the Pelush garment bag.
• We will not credit a return of an item that has been worn, damaged or stained or is not returned in its original condition with the original box, hanger and garment bag.

If a returned item meets our return criteria, a refund will be credited back to the original form of payment. If the return does not meet our criteria, we will notify you and, upon request, send it back to you (at your expense).