As per UK and EU consumer rights laws you have 14 days to provide us notice of a return via email at orders@wardrobeoftomorrow.com (please add your name and order number to this email) and a further 14 days to send the item to us, when informing us of your return via email, please attach your email receipt for our convenience.
Once we have received your email, we will send you the return address. It is not necessary but we would really appreciate if you could include the reason for your return in your email so that we can learn from your feedback, this will not affect your statutory rights.
Please ensure that you return the item to us using a tracked postal service and insure the product is as new, the customer is responsible for the cost of return postage.
Please make sure the item is neatly packaged, in good condition and has all original tags and swing tags intact. If an item is returned in a state that is considered unsatisfactory by Edward Mongzar, then we will not be able to issue a refund and the item will be returned to you. If the item is in a good condition then we will issue a refund to you for the full amount of your purchase.
