We will issue a refund of the amount paid excluding the shipping cost you have paid for the delivery.
We will pay the refund within 14 days of the date on which we have received your notice of withdrawal, under the condition that EACH X OTHER has received the product/s from you.
The refund is made using the same payment method you used at the purchase if you do not explicitly accept another method. You will not be charged extra if another payment method is used. Please note that we only issues a full refund if the product/s is in the same conditions as at the time of delivery.
If the products’ value has diminished due to your handling of the products to a greater extent than is necessary in order to ascertain its characteristics or function, you have an obligation to reimburse us. Thus, WardrobeofTomorrow.com then has the right to withhold such amount of the refund.
To avoid a deduction, please make sure the product you wish to refund is in the exact same condition as when you received them:
- All tags included and seal still attached.
- All shoes must not be used at all or on a carpeted surface until you have decided to keep them.
- Shoes and accessories that come in a special box must be returned in their undamaged original box which is considered to be a part of the product.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at orders@wardrobeoftomorrow.com.