Black Vegan Leather Trench Coat

Dispatch of orders may take up to 7 business days but we aim to dispatch all orders within 24 hours during week days, or 2-3 business days during sales periods.

Please note that:

• The delivery times are provided as guidelines only, and commence from the date of dispatch.
• The delivery times do not take into account possible delays caused by payment authorization and/or stock availability.
• If EACH X OTHER fails to deliver within 30 days, you may have the right to cancel the purchase.
• Your order will be delivered to your local delivery point or to your home.
• A delivery notification will be sent via SMS or e-mail when your package is ready to be collected or delivered to your home.

You are entitled to withdraw your purchase or exchange your product by submitting or sending notice thereof to Wardrobe of Tomorrow within 14 days of the date on which you have received the product.

In case of returns:

• Please use our return form provided together with the delivery.
• Please send the notification to [email protected]
• Please note that you of course do not need to use the special forms but may send us a letter or an e-mail to the above-referenced mailing and e-mail addresses including information that you will withdraw or exchange your purchase.
• If you send us an e-mail we will send you a confirmation upon receiving your notice.
• Please always refer to your order number in you communication with us.
• You may wish to keep a copy of your cancellation notification for your own records.

All exchanges are based on stock availability. Please note that sale products are non-exchangeable but can be returned with a full refund.

Please note that if you wish to exchange a product for a new product and/or size, simply return your product and place a new order with your preferred payment method. If the complete order is returned, your invoice will be cancelled. However, if you have made a partial return, a new updated invoice will be sent to you by e-mail. The new order is paid for separately and will be handled as a new order.

We will issue a refund of the amount paid excluding the shipping cost you have paid for the delivery.

We will pay the refund within 14 days of the date on which we have received your notice of withdrawal, under the condition that EACH X OTHER has received the product/s from you.

The refund is made using the same payment method you used at the purchase if you do not explicitly accept another method. You will not be charged extra if another payment method is used. Please note that we only issues a full refund if the product/s is in the same conditions as at the time of delivery.

If the products’ value has diminished due to your handling of the products to a greater extent than is necessary in order to ascertain its characteristics or function, you have an obligation to reimburse us. Thus, WardrobeofTomorrow.com then has the right to withhold such amount of the refund.

To avoid a deduction, please make sure the product you wish to refund is in the exact same condition as when you received them:

• All tags included and seal still attached.
• All shoes must not be used at all or on a carpeted surface until you have decided to keep them.
• Shoes and accessories that come in a special box must be returned in their undamaged original box which is considered to be a part of the product.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]