Hagia Top

Returns or exchanges are accepted on items within 15 days from the date of shipment for any reason!

• Items must be in original condition and must not have been worn, altered or washed
• All tags must remain in place
• Every garment shipped has a tag attached reading "Once this tag is removed, this garment cannot be returned"
• Once this tag has been removed, the garment is no longer returnable
• Items returned outside this period will not be accepted
• We recommend trying on all purchased items once received, to ensure adequate time to return items

Let us handle the legwork.

Delivery duties are included in the item price when shipping to most locations. All import duties are included in your order – the price you see is the price you pay!

On rare occasions, some international shipments can be subject to customs or import duties once they reach their destination. In these circumstances, it is the customer’s responsibility to pay the charges so the goods can be released from the post office.

For all returns, please either use a courier company of your choice or mail the item back to us at:

Brooke Da Cruz
14 Hesford Avenue
Mount Pleasant
WA 6153

Brooke Da Cruz is not liable for the loss of garments in return transit. We recommend using a traceable delivery method and taking note of your tracking number.

Once the items have been received they will undergo a quality review. Once cleared, you will either receive your new item (for exchanges) or refund on the cost at purchase price (excluding original shipping cost) directly to the original method of payment used for purchase.

We endeavour to process refunds as soon as they are received but please allow 5 working days for returns to be processed.

You will receive email notification of the status of your refund or exchange once processed.

We do not refund initial shipping charges for items returned, other than for faulty items. Your own return postage costs are not refundable.