Briefcase Backpack

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

• UK Orders: To complete your return, email us your proof of purchase at [email protected] and we will send you a pre-paid label to send your item back to Boita's warehouse: BOITA Ltd, c/o Peat & Sons Ltd, 9 Williams Way, Wollaston, Northants, NN29 7RQ, UK
• International Orders: To complete your return email us your proof of purchase at [email protected] and return your item at your own expense to Boita's warehouse: BOITA Ltd, c/o Peat & Sons Ltd, 9 Williams Way, Wollaston, Northants, NN29 7RQ, UK

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

We only replace items if they are defective or damaged. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

• UK Orders: To complete your exchange, email us your proof of purchase at [email protected] and we'll send you a pre-paid label to send your item back to Boita's warehouse: BOITA Ltd, c/o Peat & Sons Ltd, 9 Williams Way, Wollaston, Northants, NN29 7RQ, UK
• International Orders: To complete your return email us your proof of purchase at [email protected] and return your item at your own expense to Boita's warehouse: BOITA Ltd, c/o Peat & Sons Ltd, 9 Williams Way, Wollaston, Northants, NN29 7RQ, UK

To return your product, you should send us an email at [email protected] and we'll send you a pre-paid label to send your item back to our warehouse.

You will be responsible for returning your item.