Conditions for exercising the right of withdrawal
The aim of Blue Of A Kind ("the Seller") is to ensure the complete satisfaction of the buyer of "Blue of a kind" products available for purchase on the Website (hereinafter referred to respectively as ("Buyer" and "Products").
The right of withdrawal is understood to be exercised correctly if the following conditions are fully respected:
- An explicit statement of the Buyer's decision to terminate the Contract must be sent by email (info@blueofakind.com) to the Seller within fifteen (15) days of receipt of the Products.
- The Products must not be used, worn, washed or damaged in any way;
- The Products must be returned in their original box;
- The returned Products must be delivered to the shipper within fifteen (15) days of the time they are received.
If all the conditions required to proceed with the return are fulfilled, the Seller will refund the full price of the returned Products to the Buyer.
If the Buyer decides to use the courier specified by the Seller for the shipment of the purchased Products, the Buyer will not be required to pay the return shipping costs in person.
These costs will be borne by the Seller, who will pay for the service provided by the courier. It is understood that, if the Buyer decides to use a shipper other than the one specified by the Seller, the Buyer will be required to pay the return shipping costs in full.
The Buyer will be contacted if the return cannot be accepted because it does not fulfill the conditions stated in the previous paragraph, in which case, the Products will be returned.
If the Buyer refuses this shipment, the Seller reserves the right to withhold the Products and the corresponding purchase price.
After the Seller has received the return and checked that all the requirements for the return are met, the Buyer will receive a confirmation email accepting the return, or, if the value of the Products returned is found to have diminished, the Buyer will receive an email stating the amount withheld from the refund.
Regardless of the method of payment used by the Buyer (e.g. credit/debit card, PayPal), the refund will be made by the Seller in the shortest possible time and in any case within fifteen (15) days of the date on which the return is accepted.
The actual time within which the amount due will be credited or in any case within which the amounts paid by the Buyer to purchase the Products will be returned will depend on the payment method used, as specified below:
- purchase by credit/debit card: the refund time depends on the credit/debit card operating company, but is normally within fourteen (14) days.
- purchase by PayPal: the refund will be paid into the Buyer's PayPal account and will be immediately visible. Reimbursement to the credit card from the Buyer's PayPal account will depend on the card issuer.