Raissa Cigarette Jeans

• Free delivery within Europe and the UK
• Free returns within 15 days

If you are not satisfied with you purchase order, or any other reason, you can exercise your right of withdrawal, without penalty, within 15 days of having receive the products in you order.

• Returned products must be delivered to the courier indicated by Blue Of A Kind within 15 days of the date of receipt.
• Package the items carefully in the original packaging, if possible, or otherwise use appropriate packaging for the shipment.
• Send an email to the following address: [email protected] We will arrange the return.
• We'll check and accept your return within 5 working days of receipt of the parcel and send you an email to confirm the refund.
• The refund will always include the price of the items returned and the original shipping costs. For our returns service, you will be charged an amount equal to the order shipping costs (if the shipping was free, the return will be free).
• Remember that the refund will be made using the same payment method selected to pay for the original order.
• The time it takes for the credit to appear on your account can vary according to the payment methods and the local banking procedures.
• For tracking and security reasons, we recommend that you ship returns using the procedure and courier specified below.
• However, if you prefer to us another method, please send your return to:

Blue Milano S.r.l.
Via Molino delle armi 41
20123 Milano
Italy

If you have any other question you can email us at [email protected] and we'll send all infos you need.

Let us handle the legwork.

Products can be returned by you through shipment via the courier specified by Blue Of A Kind. This method will allow the Blue Of A Kind to pay the shipping costs on behalf of the you and track the shipment itself, thus checking where the parcel containing the ordered products is at any time. If you decides to use a shipper other than the one specified by the Blue Of A Kind to return products, the return shipping costs must be paid by you, and you will be responsible for any loss or damage to the Products during transport.

The aim of Blue Of A Kind ("the Seller") is to ensure the complete satisfaction of the buyer of "Blue of a kind" products available for purchase on the Website (hereinafter referred to respectively as ("Buyer" and "Products").

The right of withdrawal is understood to be exercised correctly if the following conditions are fully respected:

1. An explicit statement of the Buyer's decision to terminate the Contract must be sent by email ([email protected]) to the Seller within fifteen (15) days of receipt of the Products.
2. The Products must not be used, worn, washed or damaged in any way;
3. The Products must be returned in their original box;
4. The returned Products must be delivered to the shipper within fifteen (15) days of the time they are received.

If all the conditions required to proceed with the return are fulfilled, the Seller will refund the full price of the returned Products to the Buyer.

If the Buyer decides to use the courier specified by the Seller for the shipment of the purchased Products, the Buyer will not be required to pay the return shipping costs in person.

These costs will be borne by the Seller, who will pay for the service provided by the courier. It is understood that, if the Buyer decides to use a shipper other than the one specified by the Seller, the Buyer will be required to pay the return shipping costs in full.

The Buyer will be contacted if the return cannot be accepted because it does not fulfill the conditions stated in the previous paragraph, in which case, the Products will be returned.

If the Buyer refuses this shipment, the Seller reserves the right to withhold the Products and the corresponding purchase price.

After the Seller has received the return and checked that all the requirements for the return are met, the Buyer will receive a confirmation email accepting the return, or, if the value of the Products returned is found to have diminished, the Buyer will receive an email stating the amount withheld from the refund.

Regardless of the method of payment used by the Buyer (e.g. credit/debit card, PayPal), the refund will be made by the Seller in the shortest possible time and in any case within fifteen (15) days of the date on which the return is accepted.

The actual time within which the amount due will be credited or in any case within which the amounts paid by the Buyer to purchase the Products will be returned will depend on the payment method used, as specified below:

• purchase by credit/debit card: the refund time depends on the credit/debit card operating company, but is normally within fourteen (14) days.
• purchase by PayPal: the refund will be paid into the Buyer's PayPal account and will be immediately visible. Reimbursement to the credit card from the Buyer's PayPal account will depend on the card issuer.